Nws tsis pub leejtwg paub tias dropshipping tau dhau los ua ntau dua thiab tsis tas li.
Ib hlis koj ua tau nce saum toj ntawm 6 cov nuj nqis nrog cov txiaj ntsig kev noj qab haus huv zoo nkaus li tus neeg ncaws pob….
Lwm lub hlis koj nyob nraum generating 5 nuj nqis NW nyuam qhuav tawg txawm.
Hauv peb cov ntawv tshaj tawm dhau los, (ib feem ntawm cov koob no), Kuv tau qhia tias vim li cas cov neeg xa khoom feem ntau ntsib qhov tsis sib xws hauv lawv cov nyiaj tau los thiab cov txiaj ntsig ...
Qhia koj ceev, recap,
Feem ntau dropshippers ntsib kev tsis sib haum xeeb hauv lawv cov txiaj ntsig thiab cov nyiaj tau vim tias feem ntau ntawm lawv tau ua qhov yuam kev ntawm qhov ntsuas ua ntej kom paub tseeb tias lawv txoj haujlwm kev lag luam nplai-npaj.
Qhov no yog qee yam uas kuv pom tom qab siv sijhawm ob peb xyoo ua haujlwm nrog 6-8 daim duab dropshippers thiab eCommerce hom.
Tab sis dab tsi yog "nplai npaj"? Cia kuv mam piav.
"Nplai npaj" yog hais txog qhov ua kom koj qhov kev lag luam zoo tshaj plaws rau kev txhawb nqa.
Nws feem ntau cuam tshuam los ntawm kev ua kom zoo rau koj cov haujlwm niaj hnub (pab pawg, cov txheej txheem, thiab cov txheej txheem) rau kev ntsuas.
Qhov yooj yim tshaj plaws rau kev pom yog tias koj cov haujlwm yog npaj tau zoo yog nug koj tus kheej cov lus nug no.
Yog tias koj nyob li 5 x koj pob nyiaj siv tam sim no, dab tsi yuav tshwm sim?
Nco ntsoov, nws yuav ua rau koj muag khoom thaum pib, tab sis nws tsis ntev ua ntej koj pib ntsib qhov kev ua haujlwm zoo li kev lag luam xws li:
- Tsis npaj cov tswv yim txaus ua ntej scaling, ua rau muaj tswv yim burnout thiab thaum kawg, poob rau ROAS thiab profitability.
- Kev khiav tawm ntawm cov khoom los kuaj ua ntej koj cov khoom sib tw tuag vim tias pab pawg tsis muaj sijhawm txaus los nrhiav cov khoom lag luam zoo dua, ua rau cov khoom lag luam qis dua uas ua rau cov nyiaj tau los tsawg.
- Ntau daim pib tsis daws teeb meem los ntawm kev pabcuam cov neeg siv khoom vim tias pab pawg tsis tuaj yeem tswj cov kev nkag mus sai sai uas thaum kawg ua rau muaj kev tsis txaus siab ntau dua thiab PayPal / FB txwv koj cov nyiaj.
- Muaj kev txiav txim ntau dua uas tsis tau txais txhua hnub, ua rau tus nqi rov qab ntau dua.
- Cov neeg ua haujlwm tau kub hnyiab vim tias lawv tau dhau los ua cov haujlwm tseem ceeb kawg.
- Cov neeg ua haujlwm pab pawg tawm mus vim tias lawv tsis tuaj yeem coj txoj kev ntxhov siab, ua rau koj ntog nrhiav ib txoj haujlwm tshiab thiab rov qhia lawv los ntawm kos
Thiab ntau ntxiv, txhua qhov coj koj mus tsoo thiab hlawv yog koj lub lag luam kev lag luam tsis tau npaj txhij.
Qhov no yog vim li cas nws tsis muaj teeb meem yog tias koj yog tus neeg tshaj tawm xov xwm zoo tshaj plaws, lossis yog tias koj muaj cov khoom lag luam zoo tshaj plaws.
Yog tias tsis muaj cov lag luam npaj tau hauv koj lub lag luam, nws tsuas yog yooj yim sua tsis ntsuas.
Yog tias qhov ntsuas tau npaj ntau dua rau koj cov haujlwm kev lag luam, qhov yooj yim dua rau koj ntsuas kom nrawm, xwm yeem, thiab muaj txiaj ntsig.
Nrog rau cov haujlwm uas tau npaj tos, koj yuav:
- Ntsuam xyuas cov khoom lag luam ntau dua xwm yeem, uas ua rau muaj kev loj hlob sai thiab ntau dua qub
- Ua cov kev ntsuam xyuas sib faib ntau ntxiv kom koj qhov hloov dua siab ntxiv & ROAS
- Kom koj pab neeg yuav ua tau zoo ntawm qhov ua tau zoo tshaj plaws thiab dhau los ua ntau yam khoom lag luam
- Vim tias koj cov neeg ua haujlwm ua tau zoo ntawm qhov ua tau zoo, koj tsis tas yuav ntiav ntau tus neeg thiab ua rau ntau tus nqi ntxiv ... ua rau cov paj tau paj ntau dua
- Kom koj pab neeg sib koom ua ke ntau dua, ua rau lawv ua tau zoo dua
- Siv sijhawm tsawg dua kev tua hluav taws thiab kev daws teeb meem
- Muaj peev xwm txheeb xyuas koj qhov nyiaj / qhov poob rau lub hli nqis mus rau ib xees
- Thiab ntau ntxiv.
(Cov no tsuas yog qee yam uas peb cov neeg tau txais kev pom dua tom qab ua haujlwm nrog peb).
Yog li cas koj tuaj yeem ua kom ntseeg tau tias koj lub lag luam eCommerce 'kev ua haujlwm txhua hnub tau npaj txhij?
Muaj 3 qhov chaw tseem ceeb thaum nws los txog kev ua kom tau zoo ntawm koj txoj haujlwm kev lag luam kom ntsuas tau npaj.
Thiab kom ua kom cov kab lus no luv dua, Kuv cais 3 qhov tseem ceeb ua 3 qhov sib txawv
- Tshooj 1: Yuav Qhia Li Cas Rau Koj Kev Lag Luam CEEV Los ntawm Kev Ua Kom Raug Koj Li Qhov Tseem Ceeb (CSF)
- Tshooj 2: Yuav Ua Li Cas Kom Txhim Kho Koj Cov Pillars Ua Lag Luam Tseem Ceeb Kom Koj Tuaj Yeem Txheeb Zoo Dua Thiab Tau Txais Tau Zoo
- Tshooj 3: Yuav Ua Li Cas Txiaj Ntsig Thiab Ua Tau Zoo Ntawm Koj Pawg Neeg Los Ua Cov Kev Ntsuam Xyuas Zoo
Txhawm rau muab koj ib qho luv luv recap, peb pab peb cov neeg siv khoom txhawm rau txhawm rau ua kom lawv cov qhab nia tseem ceeb nrog 4 kauj ruam:
- Kauj ruam 1: Txheeb xyuas koj cov hom phiaj ua lag luam
- Kauj ruam 2: Txheeb xyuas Koj Qhov Txiaj Ntsig Kev Ntsuas (CSFs)
- Kauj ruam 3: Sau Tseg Txoj Kev Zoo, Cov Kauj Ruam & Cov Kev Ntsuas Yuav Tsum Tau Los Ua Kom Tau Koj Li CSF
- Kauj ruam 4: Raug txim
Txawm hais tias ua kom koj qhov kev ntsuas tseem ceeb heev yog ib txoj hauv kev zoo tshaj plaws los mus ntsuas kom nrawm, xwm yeem, thiab muaj txiaj ntsig ...
Ntau tus tswv lag luam tseem tsis tau ua vim tias ib qho laj thawj tseem ceeb.
"Kuv tsis muaj sij hawm los tsom xyuas rau kev ua kom ceev kuv cov teeb meem ua yuam kev loj"
Suab tau paub?
Yog tias koj tab tom xav txog txoj kev no, Kuv muaj xov xwm zoo.
Vim hais tias nyob rau hauv cov ncej, Kuv mam muab sib:
Yuav Ua Li Cas Kom Txhim Kho Koj Cov Pillars Ua Lag Luam Tseem Ceeb Kom Koj Tuaj Yeem Txheeb Zoo Dua Thiab Tau Txais Tau Zoo
- Kauj ruam 1: Txheeb xyuas koj cov hom phiaj ua lag luam
- Kauj ruam 2: Txheeb xyuas Koj Qhov Txiaj Ntsig Kev Ntsuas (CSFs)
- Kauj ruam 3: Sau Tseg Txoj Kev Zoo, Cov Kauj Ruam & Cov Kev Ntsuas Yuav Tsum Tau Los Ua Kom Tau Koj Li CSF
- Kauj ruam 4: Raug txim
Txawm hais tias ua kom koj qhov kev ntsuas tseem ceeb heev yog ib txoj hauv kev zoo tshaj plaws los mus ntsuas kom nrawm, xwm yeem, thiab muaj txiaj ntsig ...
Ntau tus tswv lag luam tseem tsis tau ua vim tias ib qho laj thawj tseem ceeb.
"Kuv tsis muaj sij hawm los tsom xyuas rau kev ua kom ceev kuv cov teeb meem ua yuam kev loj"
Suab tau paub?
Yog tias koj tab tom xav txog txoj kev no, Kuv muaj xov xwm zoo.
Vim hais tias nyob rau hauv cov ncej, Kuv mam muab sib:
Yuav Ua Li Cas Kom Txhim Kho Koj Cov Pillars Ua Lag Luam Tseem Ceeb Kom Koj Tuaj Yeem Txheeb Zoo Dua Thiab Tau Txais Tau Zoo
- Kauj ruam 1: Txheeb xyuas koj cov hom phiaj ua lag luam
- Kauj ruam 2: Txheeb xyuas Koj Qhov Txiaj Ntsig Kev Ntsuas (CSFs)
- Kauj ruam 3: Sau Tseg Txoj Kev Zoo, Cov Kauj Ruam & Cov Kev Ntsuas Yuav Tsum Tau Los Ua Kom Tau Koj Li CSF
- Kauj ruam 4: Raug txim
Txawm hais tias ua kom koj qhov kev ntsuas tseem ceeb heev yog ib txoj hauv kev zoo tshaj plaws los mus ntsuas kom nrawm, xwm yeem, thiab muaj txiaj ntsig ...
Ntau tus tswv lag luam tseem tsis tau ua vim tias ib qho laj thawj tseem ceeb.
"Kuv tsis muaj sij hawm los tsom xyuas rau kev ua kom ceev kuv cov teeb meem ua yuam kev loj"
Suab tau paub?
Yog tias koj tab tom xav txog txoj kev no, Kuv muaj xov xwm zoo.
Vim hais tias nyob rau hauv cov ncej, Kuv mam muab sib:
Yuav Ua Li Cas Kom Txhim Kho Koj Cov Pillars Ua Lag Luam Tseem Ceeb Kom Koj Tuaj Yeem Txheeb Zoo Dua Thiab Tau Txais Tau Zoo
(Thiab yuav ua li cas peb cov neeg tuaj yeem muaj peev xwm tau pub dawb 90% ntawm lawv lub sijhawm, tsom mus rau kev ua kom ceev nrawm lawv cov ntsiab lus tseem ceeb.)
Yog li peb ua nws li cas?
Ua ntej peb nkag mus rau hauv nws, tej zaum koj yuav xav paub dab tsi yog "Cov Lag Luam Tseem Ceeb"?
Muab koj cov lus txhais yooj yim…
Cov kev lag luam tseem ceeb yog cov haujlwm tseem ceeb los pab koj txoj kev lag luam kom muaj sia nyob thiab vam meej tab sis tsis tas yuav tsum tau koj koom nrog.
Ib co ntawm cov haujlwm no yog:
Koj cov neeg siv khoom lag luam
Kev Ua Haujlwm
Hais txog nyiaj txiag
HR
Raws li koj tuaj yeem pom, cov haujlwm no tseem ceeb heev, tab sis lawv tau sau nrog cov haujlwm uas rov ua dua thiab tuaj yeem xa tawm mus.
Piv txwv li, ua kom tiav.
Txawm hais tias nws tseem ceeb heev, feem ntau txhua yam koj yuav tsum tau ua yog xa tawm cov xaj mus rau CSV, xa mus rau koj tus neeg muag khoom, tom qab ntawd tos koj tus neeg xa khoom xa rov qab rau koj cov lej taug qab rau koj xa mus rau Shopify dua lossis PayPal.
Zoo nkauj ncaj, tab sis tseem ceeb heev.
Lwm qhov piv txwv, yog kev pabcuam neeg siv khoom.
Qhov twg koj yeej teb cov qhua tuaj noj mov kev pab cuam email thaum nws los nyob rau hauv.
Ib zaug ntxiv, zoo nkauj ncaj, tab sis tseem ceeb heev.
Txawm li cas los xij, ib qho kev ua txhaum uas cov neeg tshaj tawm feem ntau ua yog tias lawv feem ntau ua haujlwm ntawm cov haujlwm tseem ceeb no yog lawv tus kheej.
Piv txwv li, lawv tuaj yeem siv sijhawm ib hnub los teb cov neeg siv khoom siv daim pib lawv tus kheej, lawv sim tsim cov yeeb yaj kiab tshaj tawm lawv tus kheej, lossis lawv sim ntiav cov tswv cuab tshiab lawv tus kheej.
Txhua yam no siv sijhawm txog ntau lub sijhawm thiab lub zog, thiab tseem ceeb tshaj, tsom mus rau ntawm qhov ua kom koj cov teeb meem loj txaus ntshai.
Qhov no yog vim li cas lawv ntau hais tias lawv tsis muaj lub sijhawm los tsom xyuas nrawm rau lawv cov qhab nia tseem ceeb.
Thiab yog tias koj xav ntsuas qhov nrawm nrawm, tsis tu ncua, thiab tau txais txiaj ntsig, koj yuav tsum tsom mus rau qhov nrawm nrawm ntawm koj qhov tseem ceeb scaling yam.
Hauv peb lub koom haum, peb pab peb cov neeg siv khoom siv lawv lub luag haujlwm tseem ceeb hauv kev lag luam kom lawv tuaj yeem siv sijhawm ntau ntxiv rau lawv cov kev ntsuas qhov tseem ceeb.
Ntawm no yog yuav ua li cas peb ua nws:
Hauv peb lub koomhaum, peb siv tshuab ua peb tus neeg siv cov haujlwm tseem ceeb los ntawm kev tsim 4 lub tshuab.
Lawv yog:
- Lub Tshuab Ua Haujlwm Zoo
- Lub Koom Haum Txheej Txheem
- Kev Soj Ntsuam Cov Tshuab
- Lub Hom Phiaj Ntxiv
(Yog hais tias nws suab tsis meej pem rau koj, tsis txhob txhawj, kuv mam li piav qhia ntxiv.)
1. Lub Tshuab Ua Haujlwm Zoo
Cov kev khiav haujlwm yog tag nrho koj cov txheej txheem hauv koj li kev lag luam, sau cia rau hauv cov txheej txheem kev ua haujlwm (SOPs).
Piv txwv li, hauv kev pabcuam neeg siv khoom, koj yuav muaj cov haujlwm ua haujlwm xws li:
- SOP ntawm kev siv CRM software
- Cov Qauv rau yuav teb rau tus neeg yuav khoom li cas yog tias lawv nug ib lo lus nug ib yam li qhov twg yog lawv cov khoom.
- SOPs txog sai npaum li cas lawv yuav tsum teb rau tus qhua tuaj noj mov.
- SOPs thiab flowcharts yuav ua li cas de-escalate cov neeg sib cav.
Rau kev tsim cov yeeb yaj kiab, koj yuav muaj cov haujlwm ua haujlwm zoo li:
- Tus qauv rau yuav ua li cas sau cov kab ntawv video
- SOPs ntawm ntev npaum li cas cov yeeb yaj kiab yuav tsum thiab qhov nws yuav tsum muaj
- SOPs ntawm hom vis dis aus yuav tsum siv
- SOPs ntawm yuav ua li cas kom cov yees duab raws txoj cai los khiav hauv Facebook
Lub hom phiaj ntawm qhov no yog los sau txhua tus txheej txheem rau hauv SOPs hauv cov lus qhia ib kauj ruam uas tau hais meej meej, uas txhua tus neeg hauv pab pawg, laus lossis tshiab, tuaj yeem ua tiav txoj haujlwm yam tsis tas yuav tsum muaj koj los tu lawv.
Ib qho kev ua txhaum uas neeg feem coob ua yog qhov lawv tsim cov txheej txheem yam tsis muaj lawv sau.
Lawv hu xov tooj nrog lawv pab neeg los piav qhia txog txheej txheem. Thiab yog tias lawv ntiav ib tus neeg tshiab, lawv tsuas yog dhia ntawm kev hu nrog lawv dua, ces piav qhia cov txheej txheem rau lawv.
Tsis muaj cov ntaub ntawv tsim nyog nyob txhua qhov chaw.
Thiab txoj cai tom qab hu, lawv tsuas txuas ntxiv ua rau koj nrog cov lus nug.
Qhov no yog vim li cas thiaj muaj kev khiav hauj lwm systems yog thawj feem ntawm automating koj lub lag luam tseem ceeb ncej.
Vim tias tsis muaj kev khiav hauj lwm hauv qhov chaw, nws tsis yooj yim sua kom delegate thiab automate lawv.
Hauv peb lub koomhaum, peb tseem pab peb cov neeg siv tsim cov txheej txheem sawv cev kom ntseeg tau tias pab pawg tuaj yeem khiav ntawm pib tsav.
Txhawm rau tiv thaiv cov ntawv no kom dhau mus ntev, Kuv yuav tawm qhov txuas rau ib qho kev xa ntawv uas kuv tau sau ib ntus rov qab txog qhov peb tsim cov txheej txheem sawv cev rau peb cov neeg siv peb tus qauv 3PDS. (Txuas yog hauv cov lus).
2. Kev Sib Raug Zoo Txheej Txheem
Kev Tsim Qauv Nruab Nrab yog cov kab ke thiab cov qauv rau kom koj lub koom haum ua haujlwm ua ke kom zoo.
Piv txwv ntawm cov koom haum ua haujlwm yog:
Organizational daim qauv qhia
Kev qhia txog tus qauv
Koj pab neeg yuav txuas lus licas
Cov cuab yeej tswj xyuas qhov project
Tuam txhab phau ntawv
Onboarding system
Kev cob qhia system
Kev paub ntaub ntawv
Thiab ntau ntxiv.
Yog tias koj pom tias txhua yam ua rau muaj kev ntxhov, tsis meej, tsis paub meej txog dab tsi, muaj kev sib txuas lus tsis sib xws, txhua yam tsis ua tiav raws sijhawm, kev sib tua ntau heev…
Nws yog vim tsis muaj cov koom haum ua haujlwm zoo.
Yog tias koj xav kom kuv sau kab lus ntawm yuav ua li cas tsim cov koom haum, cia kuv paub hauv cov lus hauv qab no!
3. Kev Soj Ntsuam Cov Tshuab (Cov Ntaub Ntawv)
Ib yam li lub npe hais, cov no yog cov tshuab ua kom soj ntsuam dab tsi hauv koj lub lag luam.
Peb siv lawv los sau cov ntaub ntawv (vim tias cov ntaub ntawv yog kub hauv peb lub hnub nyoog) thiab xam seb yuav siv cov ntaub ntawv ntawd tau zoo tshaj plaws li cas los txhim kho kev ua haujlwm kom peb cov neeg siv khoom tuaj yeem ntsuas sai dua thiab yooj yim dua.
Cov no feem ntau tuaj rau hauv daim ntawv ntawm cov ntawv ceeb toom, cov ntawv txheeb, thiab cov nqe lus… thiab ntseeg kuv thaum kuv qhia koj tias txhua yam yuav hloov pauv hauv koj lub lag luam thaum koj paub meej tias koj ua dab tsi txhua hnub, txhua lub lim tiam thiab txhua hli.
Nws yog qhov hloov pauv kev ua si vim tias koj tuaj yeem mus rau qhov chaw thaum muaj teeb meem, koj paub qhov twg yuav tso lub zog ntxiv, qhov twg txiav cov peev txheej, thiab lwm yam.
Piv txwv ntawm Kev Tshawb Xyuas Cov Txheej Txheem Peb tsim rau peb cov neeg siv khoom:
Kev Ua Lag Luam:
- Kev Ua Lag Luam Txhua Hnub / Lub Limtiam thiab cov khw muag khoom
- ROAS, CPA, Cov Nyiaj Tau Los, Cov Ntawv Qhia Tawm, Nyiaj Tau Los
- Ua tau zoo los ntawm cov peev txheej sib txawv
- Ad phiaj xwm phiaj xwm phiaj xwm thiab dashboard.
Kev Ua tiav:
- Cov lus nug tswj
- Kev tswj xyuas npaj thiab phiaj xwm
Nyiaj txiag:
- Tau cov nyiaj Tau & Poob cov ntawv uas suav sau cia rau ib xees
Tshawb nrhiav khoom:
- Qeb khoom ua tiav zoo rau txhua tus neeg tshawb xyuas cov khoom
- Scorecard kev ntsuas
Tsim tau:
- PACE piv rau laij seb lawv siv sijhawm ntau npaum li cas rau cov haujlwm tseem ceeb thiab tsis yog haujlwm tseem ceeb
Thiab ntau ntau ntxiv.
Lus Tseem Ceeb: Lub koom haum tsis yog cov tshuab los tsim micro-tswj koj pab neeg, tab sis hloov nws qhov txawv heev.
Lub Koom Haum kev ua haujlwm raug tsim los muab kev tso pa saum huab cua rau koj yam uas tshwm sim hauv koj lub lag luam yam tsis muaj kev cuam tshuam nrog koj.
Puas tau xav tias koj tsis paub tseeb tias muaj dab tsi tshwm sim hauv koj lub lag luam tom qab noj 3 - 4 hnub so?
Ntawv yog lub cim qhia tau tias koj tsis muaj koom ua ke.
Qhov no yog vim li cas nws tseem ceeb heev uas yuav tsum muaj cov koom haum ua haujlwm ua haujlwm thaum koj ua kom koj lub lag luam tseem ceeb.
4. Lub Hom Phiaj Ntxiv
Optimization Systems yog cov txheej txheem uas tuaj yeem pab koj txhim kho thiab txhim kho koj pab pawg kev ua tau zoo, cov txiaj ntsig, thiab kev ua haujlwm.
Kev Txhim Kho Tshuab tej zaum yog qhov tseem ceeb tshaj tab sis feem ntau tsis quav ntsej uas txhua tus tswv lag luam xav tau.
Thaum ua tiav lawm, nws tuaj yeem pab koj cia li tsim qhov teeb meem loj.
Cia kuv qhia koj vim li cas…
Raws li tau hais dhau los, cov kev ua kom zoo dua qub pab koj pab neeg txhim kho koj pab neeg ua haujlwm.
Xav txog tias yog koj pab neeg ua haujlwm nce los ntawm 1% txhua txhua hnub. Qhov no txhais tau tias cov qhabnias tau txheeb xyuas txhua ob zaug hauv 72 hnub.
Ib qho piv txwv zoo ntawm cov kev ua kom zoo dua yog cov kev tawm tswv yim nrog lossis cov ntsuas kev ntsuas kom pom seb koj pab neeg lossis chav haujlwm ua tau zoo npaum li cas.
Piv txwv li,
Nrog cov ntaub ntawv, peb mam li tuaj yeem tuaj nrog cov kev daws teeb meem los txhawm rau ua kom zoo ntxiv thiab txhim kho qhov system.
Los ntawm cov txiaj ntsig tau sau tseg, peb txheeb xyuas thiab pom cov txheej txheem twg yuav tsum tau tshem tawm tag nrho, xav tau kev hloov kho loj, lossis tsuas yog ob peb lub fwj me me uas yuav tsum tau tweaked thiab tshem tawm.
Peb mam li teeb tsa ib qho system uas tso cai rau peb rov ua cov txheej txheem sib tw ntawm cov txheej txheem no> khaws cov ntaub ntawv> ntsuam xyuas cov txiaj ntsig> hloov pauv ib qho dhau los> pom tias cov kev hloov pauv tau pab (lossis tsis tau).
Peb ua qhov no ntau zaus kom txog thaum cov txheej txheem tau tsoo cov txiaj ntsig zoo rau kev lag luam.
Txawm hais tias cov txheej txheem no yuav ua suab nrov heev thiab siv sijhawm, qhov kawg cov txiaj ntsig yuav ib txwm them lawv tus kheej ntau zaus.
Muaj ntau txoj kev kuaj peb tau ua rau peb cov neeg siv khoom uas ua rau lawv tuaj yeem tsim cov khoom tshiab 20-30% nrawm dua rau ib hnub.
Cia li xav txog ntau npaum li cas ntxiv cov khoom kuaj lawv tuaj yeem ua txhua txhua hnub thaum peb muab cov kev txhim kho no tso rau sab saum toj.
