Kwabadonsa abaningi, ukukhokhelwa emuva okubangelwa izingxabano nokukhwabanisa kuyinkinga yangempela kubantu abafuna nje ukuqhuba ibhizinisi elilula. Abanye abantu bangase bacabange ukuthi akuyona into enkulu ngoba ukukhokhiswa emuva kuyizimo ezingandile kubo, kodwa amabhizinisi abo achayeka ezingozini ezinkulu ngaphandle kokuvikelwa kokubuyisela emuva.
Njengoba siphila ezweni elinesiphithiphithi, ukulungiselela kusengaphambili kuhlale kuyisinqumo esihle sokuvikela ezezimali zakho. Ngakho-ke uma ufuna ukugwema ukubanjwa kwesikhwama kanye nokugodla okuningi ngangokunokwenzeka, uzodinga ukuvikelwa kokubuyisela emuva kwebhizinisi lakho.
Kulokhu, i-CJ Pay inguzakwethu othembekile. Idalwe ama-dropshippers, i-CJ Pay iyabuqonda ubungozi obungase bubangelwe ukuvalwa kwe-akhawunti yakho ukwehlisa ibhizinisi. Futhi kulesi sihloko, sizokwethula ukuthi iyini i-CJ Pay nokuthi ingakunikeza kanjani ukuvikeleka okungcono kakhulu kokukhokhiswa kwebhizinisi lakho. Manje ake siqale!
Iyini I-Chargeback?
I-Chargeback ibhekisela ekubuyiselweni kwezimali zekhadi lesikweletu ezisetshenziselwa ukuthengwa kumthengi. Lokhu kungenzeka uma umthengi ephonsela inselelo umsebenzi owenziwe ngekhadi lakhe lesikweletu, ethi bekungagunyaziwe noma kuwumgunyathi.
Uma umthengi ephikisana nokuthenga, inkampani yekhadi lesikweletu okukhulunywa ngayo izohoxisa inkokhiso, inikeze umthengi imbuyiselo ephelele futhi idonse i-akhawunti yebhizinisi. Nakuba ukukhokhela emuva kungasebenza njengenetha yokuphepha kubathengi, kungaba nomthelela omubi emalini engenayo yebhizinisi futhi kuhehe izinhlawulo uma kwenzeka njalo kakhulu.
Izinhlobo Ezijwayelekile Zokubuyisela emuva
Ukukhokhiswa emuva kungase kube inkinga enkulu kubathengisi, kungaba usongo oluqhubekayo nolungenakubikezelwa. Ukuze ubhekane nazo ngempumelelo, udinga ukuqonda izinhlobo ezihlukene zokukhokhela emuva.
Kunezinhlobo ezintathu eziyinhloko zokukhokhelwa emuva: ukukhwabanisa kweqiniso, ukukhwabanisa okunobungane, nephutha lomthengisi. Uhlobo ngalunye lunezimo zalo futhi ludinga indlela ehlukile yokusingatha.
Inkokhelo Yeqiniso Yokukhwabanisa
Ukubuyiselwa emuva kokukhwabanisa kweqiniso kwenzeka lapho umsebenzi wekhadi lesikweletu yiphikiswa umnikazi wekhadi ngoba akazange agunyaze noma abambe iqhaza kulokho okwenziwayo. Ngamanye amazwi, kuwumsebenzi womgunyathi owenziwe omunye umuntu ongeyena umnikazi wekhadi.
Uma umnikazi wekhadi esola ukuthi ulwazi lwekhadi lakhe lesikweletu luntshontshiwe noma lusetshenziswe ngaphandle kwemvume yakhe, angaxhumana nebhange elimkhiphile noma inkampani yekhadi lesikweletu ukuze abike umsebenzi ongagunyaziwe.
Khona-ke ibhange noma inkampani yekhadi lesikweletu izophenya isimangalo futhi uma kutholakala ukuthi umsebenzi ubuwumgunyathi, umnikazi wekhadi uzobuyiselwa yenani lomsebenzi.
Ngisho noma umthengisi angakwazi ukuphikisa ukukhokhiswa emuva ngokunikeza ubufakazi bokuthi umsebenzi ubusemthethweni. Kodwa uma umthengisi engakwazi ukunikeza ubufakazi obanele, ukukhokhelwa emuva kuzonikezwa futhi izimali zizobuyiselwa kumnikazi wekhadi.
Ngakho-ke, kubalulekile kubathengisi ukuthi bathathe izinyathelo zokuvimbela ukukhwabanisa, njengokuqinisekisa ukuthi umnikazi wekhadi ungubani kanye nokusebenzisa amathuluzi okuthola ukukhwabanisa. Ukwehluleka ukwenza kanjalo kungaholela ekukhokheni emuva nasekulahlekelweni ngokwezimali komthengisi.
Inkokhelo Yokukhwabanisa Enobungane
Ukubuyisela emuva ukukhwabanisa okunobungane, okubuye kwaziwe ngokuthi ukukhwabanisa kobungane, igama elisetshenziselwa ukuchaza ingxabano yokukhokhela emuva eqalwe yikhasimende. Ngokungafani nokukhwabanisa kweqiniso, lapho ikhadi lesikweletu elintshontshiwe lisetshenziselwa ukuthenga, ukukhokhelwa emuva kokukhwabanisa okunobungane kuqalwa umnikazi wekhadi ngokwakhe.
Ngokukhwabanisa okunobungane, amakhasimende angase athi awazange awuthole umkhiqizo noma isevisi ayikhokhele, noma awakugunyazanga lokho okwenziwayo.
Ngaphandle kwalokho, ukukhwabanisa kobungane kungase kubize kakhulu kubathengisi. Ngoba abalahlekelwa kuphela imali engenayo kusukela ekuthengisweni kokuqala, kodwa futhi bathola izimali kanye nezinhlawulo ezivela kubacubunguli bokukhokha njenge-Paypal.
Ukuze banciphise ubungozi bokukhwabanisa okunobungane, abathengisi bangasebenzisa amasu afana nezincazelo ezicacile nezinemininingwane yomkhiqizo, kanye nezinyathelo zokuthola ukukhwabanisa okuqinile nezindlela zokuvimbela.
Ukubuyisela Iphutha Lomthengisi
Iphutha lokubuyisela emuva liwuhlobo lokukhokhela emuva okwenzeka lapho ikhasimende liphikisana nomsebenzi ngenxa yephutha elenziwe umthengisi.
Lokhu kufaka phakathi izimo lapho umthengisi ekhokhise ikhasimende ngokungalungile, athumele i-oda ekhelini elingelona, noma akhokhise ikhasimende ngomkhiqizo ongatholwanga.
Ukuze ugweme ukukhokhiswa emuva kwephutha lomthengisi, abathengisi kufanele bathathe izinyathelo zokuqinisekisa ukuthi konke okwenziwayo kucutshungulwa ngokunembile.
Ukwengeza, abathengisi kufanele bamise izinqubomgomo zokubuyiselwa kwemali ezicacile esitolo se-inthanethi ukuze baxazulule izingxabano zamakhasimende futhi banikeze imbuyiselo noma ukushintshana uma kudingeka.
Ungakugwema Kanjani Ukulahlekelwa Imali Engenayo Ngenxa Yezinkokhelo Ezizibuyiselayo?
Manje uyazi ukuthi ukukhokhela emuva kungaholela ekulahlekelweni kwemali engenayo yebhizinisi lakho. Ngakho, singakugwema kanjani?
Kunamasu athile abalulekile okusiza abathengisi bagweme ukulahlekelwa imali engenayo ngenxa yokukhokhelwa emuva. Ngokusebenzisa lawa maqhinga, abathengisi banganciphisa ubungozi bokukhokhelwa emuva futhi bagcine i-akhawunti yokukhokha enempilo.
Khetha Umhlinzeki Wesevisi Yenkokhelo Othembekile
Ukukhetha iphrosesa yokukhokha ethembekile kuyisinyathelo esibalulekile ekwehliseni izindleko kanye nokuzuza impumelelo ekudonseni phansi.
Abathengisi kufanele bakhethe amaphrosesa wokukhokha anikeza amanani asobala nezinkokhelo, kanye nezici zokuphepha ezithuthukisiwe ukuze bavikele imisebenzi yabo. Futhi, iphrosesa ekahle yokukhokha kufanele ikwazi ukusiza abathengisi ukuthi bagweme izinkinga ezingase ziholele ekuvalweni kwe-akhawunti.
Lapho ukhetha iphrosesa yokukhokha, kubalulekile ukwenza ucwaningo ngokubuyekeza ubufakazi nokubuyekezwa okuvela kwabanye abawa phansi.
Ngaphezu kwalokho, kufanele futhi uhlole ukuthi kungabiza malini kuwe ukusebenzisa isevisi yephrosesa ngayinye yokukhokha, njengezinkokhelo zomsebenzi, izinkokhelo zokubuyisela emuva, nezinkokhelo zanyanga zonke.
Ngaphezu kwalokho, kuyanconywa futhi ukukhetha amaphrosesa wokukhokha ahlinzeka ngokutholwa kokukhwabanisa, ukubethela, nezinye izinyathelo zokuphepha.
Ngaphezu kwalokho, uma iphrosesa yokukhokha ihambisana neyakho Ipulatifomu ye-eCommerce, ukuphathwa kwe-oda lakho kanye nokukhokha kuzoba lula kakhulu.
Thuthukisa iKhasimende
Ukuthuthukisa ikhwalithi yesevisi yamakhasimende kubalulekile ekunciphiseni izehlakalo zokukhokhelwa emuva kanye nezingxabano zamakhasimende.
Kunamasu amaningana ongawasebenzisa ukuze uthuthukise ukwesekwa kwamakhasimende, njengokuphendula ngokushesha imibuzo yamakhasimende, ukulungiselela izincazelo ezinembile zomkhiqizo, nokunikeza amadili akhethekile ukuze ugweme isidingo sembuyiselo nokubuyiselwa kwemali.
Ngokusebenzisa la maqhinga, abathengisi bangehlisa kakhulu ingcuphe yokukhokhelwa emuva futhi balondoloze ukuma okuhle nabacubunguli babo benkokhelo.
Landelela futhi Uhlaziye I-Chargeback Ratio
Ukuhlonza izimbangela zokukhokhela emuva kubalulekile ekwehliseni izinga lokukhokhiswa emuva. Izimbangela ezijwayelekile zokukhokhwa kwemali zifaka phakathi umsebenzi wokukhwabanisa, izingxabano zamakhasimende, nezinkinga zokulethwa.
Abathengisi kufanele balandelele futhi baphenye ukukhokhiswa emuva ukuze baqonde ukuthi yini engahambanga kahle futhi, ezimweni ezingenakugwemeka, benze ukukhokhela emuva kube nenjongo.
Ukwengeza, ukuvimbela ukukhokhela emuva ekuqongeleleni kudinga ukulandelela ngesikhathi sangempela. Abacubunguli benkokhelo ngokuvamile banikeza amathuluzi afana nezixwayiso zokukhokhela emuva, imibiko, namadeshibhodi ukusiza ukuqapha umsebenzi wokukhokhela emuva.
Ngakho-ke, lawa mathuluzi angakwazisa nganoma yikuphi ukukhokhela emuva ukuze uthathe isinyathelo sokulawula isilinganiso sokukhokhiswa emuva. Bese ungakwazi ukwehlisa izinga lokukhokhiswa emuva futhi uthuthukise ukusebenza kwebhizinisi kukonke ngokukhuthala.
Yini i-CJ Pay
CJ Pay iyisevisi yokucubungula inkokhelo ephezulu kakhulu eyenzelwe ngokwezifiso ama-dropshippers. Iqhayisa ngokushintshana okuhlaba umxhwele kanye nemodeli yamanani, i-CJ Pay inikeza amanani aphansi ngendlela emangalisayo aqala aphansi njengo-1.2% + $0.49 ngokwenziwe ngakunye.
Ngaphandle kwalokho, i-CJ Pay ihlangana nezinkundla eziningi ze-e-commerce futhi ungayisebenzisa ukuze uqinisekise ukuthi izinkokhelo zicutshungulwa ngokushesha, ngempumelelo, futhi okubaluleke kakhulu, ngokuphepha. Nge-CJ Pay, ungaphumula kalula wazi ukuthi uhlelo lwakho lokukhokha lisezandleni ezinhle.
Kungani Kufanele Usebenzise I-CJ Pay?
I-CJ Pay ihlukile kwabanye abacubunguli bokukhokha njengoba yakhelwe ngokucacile ngezidingo zama-dropshippers engqondweni. Ifaka amanani aphansi, izinyathelo zokuphepha ezithuthukile, nokuhlanganiswa okungenamsebenzi nezinkundla ezidumile ze-e-commerce.
Ngalezi zici, i-CJ Pay inikezela ngezinsizakalo ezihlukile eziklanyelwe abathengisi. Manje ake sithole imininingwane ngalezi zici.
Amanani aphansi ngaphandle kwezimali ezifihliwe
I-CJ Pay inikeza amanani aphansi ngendlela emangalisayo aqala aphansi njenge-1.2% + $0.49 ngomsebenzi ngamunye. Ngakho-ke uma kukhulunywa ngamaphrosesa okukhokha, igqama emqhudelwaneni ngokunikeza uhlelo oluhle kakhulu lokonga izindleko oluklanyelwe ukuhlangabezana nezidingo ezihlukile zama-dropshippers.
Ngaphezu kwalokho, i-CJ Pay ayinikezi nje kuphela inani eliyingqayizivele kodwa futhi inikeza izindlela zokuphepha eziphezulu zokuqinisekisa ukuthi okwenzayo kuphephile futhi kuvikelekile.
Ngokuhlanganiswa okungenamthungo nezinkundla ezidumile ze-e-commerce, i-CJ Pay iqondisa inqubo yokukhokha futhi ikwenza kube lula ngawe ukugxila ekukhuliseni ibhizinisi lakho. Kungakhathaliseki ukuthi usaqala noma ufuna ukunweba, i-CJ Pay inguzakwethu ophelele wokukusiza ufinyelele izinjongo zakho.
I-CJ Pay Ihlinzeka Ngokuvikelwa Kokubuyisela emuva
Kwa-CJ Pay, ukuphepha kokwenziwe kuyinto ehamba phambili. Inkundla isebenzisa izinyathelo zokuphepha ezisezingeni lomkhakha, okuhlanganisa ukubethela kwe-SSL, ubuchwepheshe bongqimba lwesokhethi evikelekile, namathuluzi okuthola ukukhwabanisa, ukuvikela okwenziwayo nokuvikela ulwazi olubucayi.
Ngaphezu kwalokho, i-CJ Pay ithobelana ngokugcwele ne-Payment Card Industry Data Security Standard (PCI DSS), ebeka izinga lokuphepha labo bonke abathengisi abamukela izinkokhelo zamakhadi.
I-CJ Pay isekela wonke amakhadi esikweletu amakhulu, okuhlanganisa i-Visa, i-Mastercard, i-American Express, i-Discover, nokunye, okuyenza ibe yisixazululo sokukhokha esithembekile nesifanele abathengisi.
Ukuhlanganiswa nama-E-commerce Platforms adumile
I-CJ Pay inikezela ngesixazululo esikahle sokukhokha sabadonsa phansi ngokuhlanganiswa kwayo okungenamthungo namapulatifomu e-eCommerce adumile afana nala Thenga, Magento, futhi WooCommerce.
Lokhu kuhlanganiswa kuqinisekisa ukuthi inqubo yokukhokha ihamba kahle futhi ayisebenzi, ikuvumela ukuthi ugxile ekuthengisweni kwakho. Ngokusebenzisa i-CJ Pay, awugcini nje ngokugcina izindleko ezengeziwe kodwa futhi uvula amathuba engeziwe ohambweni lokwehla.
Kodwa-ke, into eyodwa okufanele uyiqonde ukuthi i-CJ Pay manje isitholakala kuphela emakethe yase-US. Ngakho-ke uma imakethe yakho ohlosiwe ingekho e-US, kufanele uzame ezinye izicubunguli zokukhokha esikhundleni salokho.
Isiphetho
Kwabadonsela phansi, ukukhetha iphrosesa efanelekile yokukhokha kungaba yisinqumo esibalulekile esithinta kakhulu ikhono labo lokuhlola amathuba nezinzuzo ezinkulu zale modeli emangalisayo yokuthengisa ku-inthanethi.
Ngokucabangela izici ezingokoqobo ezingaholela ezindlekweni ezengeziwe futhi zibeke engcupheni ukuvikeleka kwe-akhawunti yakho yokukhokha, ungakwazi ukulawula izimali zakho bese ukhetha iprosesa yokukhokha ehlangabezana nezidingo ezihlukile zebhizinisi lakho le-dropshipping.
Uma ungaqiniseki ukuthi iyiphi iprosesa yokukhokha ongayizama kuqala, i-CJ Pay iyindlela enhle kakhulu ongayicabangela. Inikeza inhlanganisela yezici nezinzuzo ezingasiza ekunciphiseni ukukhwabanisa nokukhokhelwa emuva, kukusindise ekukhokheni ngokweqile, futhi uqinisekise okuhlangenwe nakho okushelelayo kokwenziwe kwabadonsela phansi.
Nge-CJ Pay njengozakwethu, ungagxila ekwandiseni ibhizinisi lakho futhi uqiniseke ukuthi unokusekela okudingayo.
