Author: Andy Chou

Success comes to those who are prepared.

In this section, professional agents will share their experience and thoughts with various aspects of the e-commerce business.

From supplier chain to marketing, you can find every topic related to the business we work with.

We hope these articles will lead you to a depth understanding of dropshipping.

What Are the Differences Between Amazon FBA and Dropshipping?

here are many different eCommerce models, from print on demand and dropshipping to FBM to FBA and more. That being said, currently, the most successful ones are i) Amazon FBA, which involves sourcing a product under your brand name and handing the shipment over to Amazon, and ii) Dropshipping, where you ask the supplier to ship the product to your customer on your behalf.

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What is an eCommerce Helpdesk? Multi-Store Dropshippers: Need a Helpdesk for the Holidays? | Review of CRM Software 2022

An eCommerce helpdesk is Customer Relationship Management software (a CRM) designed to 

– organize incoming messages into a structured, ticket-based system 

– display message threads as conversations (like an SMS app or messenger). 

The purpose of a helpdesk is to simplify customer support workflows and shorten the time needed to respond to buyers. 

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