The reliability of order management is one of the keys to improving the consumer experience. Customers want to know every step from the packing until the parcel is shipped to the doorstep after the order is placed. Giving the tracking number and order status will comfort customers with a sense of trust.
When you have tons of orders, you won’t track the parcel and find relative information one by one then get back to your customers. But what should we do to turn around? It’s time for you to use order tracking apps to save you time and energy. In this article, we are going to introduce the top 5 frequently used order tracking apps for Shopify.
1. AfterShip Order Tracking
Aftership is the most popular order tracking application in the Shopify app store. Aftership can effectively query the delivery of 723 express companies worldwide, including CJ packet, ePacket, and Yunexpress these common dropshipping carriers. It offers a free plan or 14 days of a free trial, and the essential plan starts with 9$ per month.
Customers can check their order tracking status by entering the order number plus email or tracking number. Or you could send customers an email or text to inform their order status by simply “copy results” which will show parcel status and tracking link. Here are the highlight features:
- Automate tracking
- Fast search and filter, calculate the delivery time
- Send customers tracking information email by your email and able to edict email context
- Could insert your logo and brand or social media on the tracking page
- Enable 723 couriers
- Available for all kinds of e-commerce apps, like Shopify, eBay, Magento, etc.
2. Parcel Panel Order Tracking Pro
Parcel panel order tracking pro also is a quite popular order tracking app that will handle everything in your Shopify store. This app isn’t the handiest to operate cause it has all kinds of powerful features. It can customize the shipping information that you want to show to your customers. For example, most of the parcels shipped from china and it will show the origin is China, which will upset a lot of customers.
But with Parcel Panel, you can make some custom settings about your tracking page’s display options based on your needs, like hide all the Chinese origin. And it cooperated with more than 500 major carriers and even the carriers that Shopify doesn’t support like ePacket or Ali-express standard shipping. Regards with the monthly fee, a free plan is available and the paid plan starts with 9$ per month. Here are the highlight features:
- Can simplify after-shipping service
- Able to customize the shipping information
- Able to show the estimated delivery time
- Supported for translate tracking language to your local language
Massfulfill was recommended by many of our CJ customers, and Shopify’s score is as high as 4.9. this app is totally free. Unlike other tracking apps with all kinds of fancy features like insert logo or brand, show the estimated delivery time, customize the shipping information, etc.
Yet, this app is more like a fulfillment app with a share tracking information function. Basically, only have one powerful feature- massively fulfill tracking orders by uploading files with order information in Shopify and notify the customer by email. And you could upload excel files or CSVs, which not every app is supported. And it can not only help you manage the orders of one store but also manage the orders of multiple stores in the meantime as long as orders are in the file. Here are the highlight features:
- Totally free to use
- Simple to use just by uploading files
- Able to manage multiple store orders
- Able to massively fulfill orders and synchronize logistics information to customers
4. Tracktor Order Tracking
Tracktor is one of the top 5 most installed order status checking app. With Tracktor, you can let the customers view the status of their orders with a registered account by email or search in your store. By simply adding it to your store navigation tab, your customers will be able to track orders by entering their order number and email number.
Therefore, tracktor also offers data analysis features of your parcels, which will significantly help your choice of the most suitable logistics providers. It cooperated with more than 1,000 major carriers. With all these data calculations, Tracktor still can be perfectly compatible with all kinds of mobile and tablet devices. Offers 14 days of free trials, and the basic monthly plan started at 4.99$. Here are the highlight features:
- Cooperated with more than 1,000 major logistics
- Compatible with any mobile and tablet devices
- Offers streamline support
- Able to customize your Tracktor page and Tracktor status
5. Easyship – All in one shipment management
Easyship is a shipping automation and order management platform, it cooperates with more than 250 logistic companies. Unlike other logistics query apps, Easyship can let you know everything from pickup to delivery to end customers, from shipment to the price.
It is a shipping app that can help reduce shipping costs, sell worldwide, and boost conversation rates. This means just simply download one app, you can connect with more than 200 logistics. And it integrated not only Shopify but also all the major e-commerce platforms and marketplaces like Amazon and eBay, etc. Free plan available and plus or premiere plan with 30 days of free trails. Here are the highlight features:
- Free installation
- Automate every shipment
- Only need one account to access 250+ shipping solutions
- Boost up the conversion rate
That’s the brief feature introduced to the most frequently installed Shopify apps. Well, some of them are only suitable for Shopify. The ability to track orders is an essential need for customers. Make sure you have your order tracking plugin ready for your store. Just download these apps and try out the free trial plan, experience the advantages and disadvantages of these apps for yourself.