Tag: holiday tips

Success comes to those who are prepared.

In this section, professional agents will share their experience and thoughts with various aspects of the e-commerce business.

From supplier chain to marketing, you can find every topic related to the business we work with.

We hope these articles will lead you to a depth understanding of dropshipping.

What is an eCommerce Helpdesk? Multi-Store Dropshippers: Need a Helpdesk for the Holidays? | Review of CRM Software 2022

An eCommerce helpdesk is Customer Relationship Management software (a CRM) designed to 

– organize incoming messages into a structured, ticket-based system 

– display message threads as conversations (like an SMS app or messenger). 

The purpose of a helpdesk is to simplify customer support workflows and shorten the time needed to respond to buyers. 

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